Policy paper

HMRC issue briefing: how HMRC will continue to support customers and the economy

This briefing sets out how HMRC will continue to support customers and the economy over the coming months.

• From: HM Revenue & Customs
• Published: 27 August 2020
• Last updated: 9 November 2021
  Show all updates

  1. 9 November 2021

     The issue briefing has been updated to reflect HMRC’s latest position on supporting taxpayers during the COVID-19 pandemic, incorporating information announced since April 2021 and updated figures.

  2. 20 April 2021

     Updated to include information announced since November and links to scheme statistics.

  3. 11 November 2020

     The issue briefing has been updated to reflect HMRC’s latest position on supporting taxpayers during the COVID-19 pandemic.

  4. 27 August 2020

     First published.

Documents

COVID-19: how HMRC will continue to support customers and the economy

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This document sets out how we will work with our customers and stakeholders over the coming months, while coronavirus (COVID-19) continues to impact the country. There are many strands to our work which have changed and will continue to change over the coming months, and we are committed to being as open and as transparent as possible when we make any changes.

The document contains information about the support schemes and policy changes that HMRC has implemented and our principles for the next steps around tax collection, benefits payments, compliance checks and debt activity.