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This document contains equality information required of HMRC by Regulation 2 of the Equality Act Specific Duty Regulations (SI2011/2260).
It shows how HMRC complies with the public sector equality duty in section 149 of the Equality Act 2010 in relation to its customer service, policy administration and diversity and inclusion, with regard to age, disability, ethnicity and gender. In addition to these statutory categories, HMRC also monitors its workforce with regard to working patterns, religion or belief and sexual orientation.
It covers the period 1 February to 31 March 2016 for customer service and policy administration and 1 April 2015 to 31 March 2016 for HMRC’s diversity and inclusion data.
In relation to customer service and policy administration, it should be read in conjunction with our previous Public Sector Equality Duty Report, which covers 1 February 2015 to 31 January 2016.
Future reports will cover the full financial year.