Transparency data

HMCTS Board meeting summary - 3 February 2021

Published 31 March 2021

1. Present HMCTS Members

Board member Role
Tim Parker Independent Chairman
Victoria Cochrane Senior Independent Non-Executive Member
Lakh Jemmett Non-Executive Member
Nicky Wilden Non-Executive Member & Audit and Risk Assurance Committee Chair
Kevin Sadler Acting Chief Executive
Andrew Baigent Chief Finance Officer
Gemma Hewison Strategy and Change Director
Paul Harris Acting Operations Director
Annabel Burns Judicial & Legal Services Policy Directorate Director – MoJ Representative
Lord Justice Keith Lindblom Senior President of Tribunals (SPT)
Lady Justice Kate Thirlwall Senior Presiding Judge (SPJ)
District Judge Tim Jenkins Judicial Board member

1.1 Presenters and additional attendees

Name Role
Lord Justice Charles Haddon-Cave Deputy Senior Presiding Judge (DSPJ)
Jan Gower Non-Executive Change Portfolio Board member/Critical Friend
Louise Alexander HR Director
Neil Sheppard Deputy Director, HR Organisational Capability
  Head of Reward
Catherine Blair Deputy Director, Strategic Finance
Amy Caldwell-Nichols Deputy Director, Head of Insights & Analysis
  Head of Modelling and Forecasting
Craig Robb Deputy Director, Governance & Assurance
  Head of Employee Engagement
  Service Manager Video Hearings
  Business Change Manager
  Video Hearings Delivery Manager
  Video Hearings Project Team Member
Clare Farren Deputy Director, Judicial Private Offices
  HMCTS Board Secretary
  Head of HMCTS Corporate Governance & Board Secretariat

2. Welcome and Introductions

Tim Parker welcomed attendees to the meeting.

3. Minutes and actions

The minutes from 19 January 2021 were approved and updates on actions were noted.

4. Performance and Finance Updates

The Board was informed that performance levels had held up relatively well despite the strengthening measures in response to the increase in coronaviris (COVID-19) infection numbers experienced across the country as well as the spread of new variants. These measures included reducing the footfall within HMCTS sites, increasing remote hearings and changing the listing approach in magistrates’ courts. The Board emphasised its support and gratitude to HMCTS staff for their continued hard work and efforts during this period.

It was noted that staff absence was less than 1 percentage point higher than average rates for this time of year and HMCTS was working with the Department of Health and Social Care seeking to provide court staff with home Covid-19 testing kits as part of its wider approach to testing.

Further steps were being taken to reassure professional users, such as a new escalation route and strengthened mechanisms for local engagement. It was also highlighted that 40 Nightingale courtrooms were now being used with another two sites due to open over the coming months.

The Board considered the latest financial report.

5. Delegated Pay Award Business Case Update

The Board discussed the update provided on the proposed MoJ pay deal, the high-level implications for HMCTS and the possible outcomes from Her Majesty’s Treasury on the business case that had been submitted for consideration.

6. HMCTS indicative sitting day allocations 2021-22 – update

Consideration was given to a number of scenarios, based on different sitting day allocations and the Board provided its feedback to be considered as the process progressed.

7. 2021to 22 HMCTS Corporate Business Plan

The Board reviewed the proposals for the business plan and provided steers on its production and content.

8. 2020 HMCTS People Survey Results

The summary of the HMCTS People Survey 2020 results, the proposed next steps and approach for 2021 was presented to the Board.

The Board recognised that the positive results represented a significant achievement, particularly given the circumstances, and thanked all those who had been involved in maintaining high engagement during pandemic.

9. Demonstration of Video Hearings Service

The Board was provided with a demonstration of the new service from the users’ perspective and facilities available such as testing in advance, instant messaging with video hearing officers and customising the layout of the view of the hearing participants. Feedback was provided in respect of additional features that might be considered for future releases of the service.

The Board congratulated the team on the progress that had been made in developing the Video Hearings Service and suggested that they return for a further demonstration in the future to see further enhancements that had been made.