© Crown copyright 2014
This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: firstname.lastname@example.org.
Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.
This publication is available at https://www.gov.uk/government/publications/gibraltar-apply-for-a-uk-visa/apply-for-a-uk-visa-in-gibraltar
To apply for a UK visa in Gibraltar you need to:
- apply online
- go to the Civil Status and Registration Office (CSRO) in Gibraltar to complete your application
1. Go go to the Civil Status and Registration Office (CSRO)
You need to go to the CSRO within 30 days of applying online to:
- submit a print-out of your visa application and supporting documents
- pay your application fee in cash
- have your photo and fingerprints (known as ‘biometric information’) taken
You don’t need an appointment to go to the CSRO.
Civil Status and Registration Office
Joshua Hassan House
Opening hours: 9am to 12:45pm, Monday to Friday
Information for customers with disabilities
The Visa Section is housed in a building with sloped access. Nevertheless it should be borne in mind that what the Visa Section has is a mobile unit and it is therefore not site restricted. For security and traffic reasons there is no parking immediately outside the building.
Paying your fee
You must pay your visa application fee in sterling when you submit your application. We prefer payment by cash or credit card. We also accept cheques but they must be accompanied by valid cheque guarantee cards.
2. Collect your documents
UK visa applications submitted in Gibraltar are sent (by secure internal government mail) to the UK Visa Section in Croydon, London, for processing. As a result of the additional transit times to and from the UK, visa applications take up to 4 weeks minimum to process from submission to collection. Applicants should be aware that they will not have access to their passport during this time.
Once a decision has been made on your application and your documents have been returned to Gibraltar, you will be contacted by staff at the CSRO. You can then collect your documents and (if your application was successful) your visa from the CSRO where you made your application. You will need to bring your receipt.
A nominated person can collect your documents on your behalf. They will need to provide an authorisation letter signed by you, your receipt and proof of their identity.
If you are collecting a visa, you should check, before leaving that it:
- contains your correct personal details
- correctly states the purpose for which you want to come to the UK
- is valid for the date when you want to travel
If you think there is anything wrong with your visa, speak to staff in the CSRO immediately.
3. Urgent and compassionate cases
If the reason for travelling to the UK is a genuine emergency and you cannot wait 4 weeks for your visa, you should contact the CSRO to discuss alternative application arrangements. You will need to provide evidence of the emergency circumstances surrounding your visit (eg hospital appointment letter).
We only accept applications as urgent and compassionate in the following circumstances:
- serious illness or death of an immediate family member (the applicant’s mother, father, brother, sister, husband, wife, son or daughter)
- emergency medical treatment which includes people who need to travel with you for support (for example, a parent caring for an ill child)
4. Contact the CSRO
CSRO Telephone: 00350 200 51725 Fax: 00350 200 42706 Email: email@example.com or firstname.lastname@example.org