Exemplar 17: Your tax account
Published 1 June 2013
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This publication is available at https://www.gov.uk/government/publications/gds-transformation-programme-2013-to-2015/exemplar-17-your-tax-account
The Your tax account exemplar aimed to provide an easy to use online tax dashboard for 5.2m small to medium enterprises.
Department responsible
| Department | Permanent secretary | Digital leader |
|---|---|---|
| HM Revenue and Customs | Lin Homer | Mark Dearnley |
Status
Successfully undertaken its live Digital by Default Standard Assessment. This service is being built alongside exemplar 15: PAYE for employees and exemplar 16: Digital Self Assessment.
Watch a short demo of the service, filmed January 2014:
Demo: Exemplar 17 – Your tax account
Watch an update about the beta, filmed December 2013:
Exemplar 17: Business tax dashboard - Update
Watch a description of the exemplar:
Exemplar 17: Business tax dashboard - Background
Successes
The service passed its beta Digital by Default Service Standard assessment.
Challenges
Seamlessly integrating a broad range of services within the account.
Next
Enhance personalisation of user support.
Increase the functionality within the core service.
Scale the service to handle 5.2 million users.
Digital strategy statement
From the ‘HM Revenue & Customs digital strategy’ — December 2012:
a joined up experience for small and medium business customers, giving them the ability to perform a number of transactions with the department in a single place
Scope of exemplar
The aim of this service is to make filing tax easier for small to medium enterprises businesses. It is estimated this can save these businesses between as much as £17 million and £25 million next year. This service will provide improved tools and a tax dashboard for small businesses. Like all HMRC exemplar services, it will be built on the new digital tax platform.
Digital inclusion
GDS has mapped the exemplars against the digital inclusion scale to help show where these services may be difficult for some people to use. See the rating for Your tax account.
Delivery Status
Discovery
Completed: Discovery — February 2013.
Read about the discovery phase.
Alpha
Completed: Tax platform alpha build — March to May 2013.
Beta
Completed: Development of private beta — June 2013 to January 2014.
Completed: Private beta — February 2014.
Completed: Public beta release — June 2014.
Live
Service completed Digital by Default Service Standard assessment — March 2015.
Service goes live (depending on Service Standard assessment) — March 2015.
Anticipated volume
5.2m small to medium enterprises
For further information about this project please visit our blog or contact us.