Corporate report

Functional conflicts and balancing competing regulatory interests policy

This policy explains how we recognise and resolve potential conflict.



As the health sector regulator we perform a range of functions and this has the potential to generate conflict between the decisions made by colleagues within a directorate or between different directorates.

Two types of conflict are recognised:

  • functional conflicts (eg between our competition or pricing functions and those relating to imposing additional licence conditions)
  • those where competing regulatory interests need to be balanced (eg when deciding what solution to a foundation trust in serious difficulties is in the best interests of patients)

To maintain our regulatory integrity and impartiality, we must be transparent in recognising conflict of both types, both real and perceived, and how we resolve it, as described in this policy.