FOI release

Freedom of Information request on the software applications within the MHRA (FOI 22/583)

Published 14 June 2022

FOI 22/583

26th April 2022

Dear

Thank you for your email.

Please find below answers to the questions you have raised below;

Does MHRA  currently use IBM Filenet and or Content Management On Demand Software applications?

  • IBM Filenet - No.
  • Other Content Management system – Yes, Documentum

If so, who is the application owner of these solutions? All enquiries should be directed to ITCommercialManagement@mhra.gov.uk

If you have a query about the information provided, please reply to this email

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date you receive this response and addressed to: info@mhra.gov.uk

Please remember to quote the reference number above in any future communications.

If you were to remain dissatisfied with the outcome of the internal review, you would have the right to apply directly to the Information Commissioner for a decision. Please bear in mind that the Information Commissioner will not normally review our handling of your request unless you have first contacted us to conduct an internal review. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

MHRA Customer Experience Centre