FOI release

Freedom of Information request (FOI 22/926)

Published 17 January 2024

FOI 22/926

22nd September 2022

Dear

Thank you for your email.

Please find response answers to the questions your raise below.

1.      Telephony and UC/ Collaboration

a.      Please confirm the manufacturer of your telephony system(s) that are currently in place - Avaya

b.      When is your contract renewal date? - Jan 2023

c.      Who maintains your telephony system(s)? - Vodafone

d.      Do you use Unified Communications or Collaboration tools , if so which ones? - No

2.      Microsoft

a)      What Microsoft 365 licence do you have across the business e.g. E3, E5 - E5

b)      Which partner looks after your Microsoft tenant? - Trustmarque for licenses

c)      Where do you host your applications?  Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which? - Hybrid model of both on-prem and public cloud services

3.      Storage

a.      Does your organisation use on-premise or cloud storage or both? - Both

b.      Please confirm the on-premise hardware manufacturer - HPE

c.      Please confirm your cloud storage provider - Primary Microsoft with minimal footprint under GCP

d.      What is your annual spend on cloud storage? - ~160,000.00

e.      How do you back up your data and with who e.g. Backup as a Service - Combination on-prem tape (HPE) and Azure services

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Yours sincerely

MHRA Customer Experience Centre