FOI release

Freedom of Information request (FOI 22/987)

Published 17 January 2024

20th October 2022

FOI 22/987

Dear

Thank you for your email.

Please find below answers to the questions you have raised in blue below. 

“Hi Data Protection/FOI Officer,

Further to the original Hosting request, the contract below has expired. Please provide the current status.

| Co-location | Crown Hosting | | — | — |

Please find below, link to redacted version of the Service request form and our MOU with CCS that have been published on Contracts finder in relation to this: https://www.contractsfinder.service.gov.uk/Notice/7ffff8a7-c9a0-49e7-80ea-d9be6fe6dd59.

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers.

The type of contract I wish to see is below:

1.       Dedicated hosting- Managed environment

2.       Co-Location- hosting allows a business to still own their own server equipment; however, instead of storing it in their own data centre, they instead are able to store it in rented space in a colocation hosting centre.

3.       Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resources from extensive underlying networks of physical web servers.

Not all of these will be applicable to the organisation.

For the different types of hosting services, can you provide me with the following information:

1.       Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other? - Co-Located;

2.       Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable? - Crown Hosting Data Centres Limited

3.       What is the annual contract value for each contract? - £125k but can vary due to electricity consumption

4.       What type of cloud environment? - N/A

Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate. 

Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

5.       What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract. - 16/06/2022

6.       What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract. - 15/06/2027

7.       When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract. - 6 months before expiry

8.       What is the contract period in years? Please include whether the agreement has any extension periods? - 5 Year

9.       What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better, - General physical data centre services

10.   Can you please provide me with the contract officer responsible for this contract? Complete contact details if possible name, title, contact email and number”. - All contracts are managed by the Agency’s IT Commercial Management Team which can be contacted via our shared mailbox  Itcommercialmanagement@mhra.gov.uk

All other contact details withheld under section 40

If you disagree with how we have interpreted the Freedom of Information Act 2000 in answering your request, you can ask for an internal review. Please reply to this email, within two months of this reply, specifying that you would like an Internal Review to be carried out.

Please remember to quote the reference number above in any future communications.

If you were to remain dissatisfied with the outcome of the internal review, you would have the right to apply directly to the Information Commissioner for a decision. Please bear in mind that the Information Commissioner will not normally review our handling of your request unless you have first contacted us to conduct an internal review. The Information Commissioner can be contacted at:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Yours sincerely

MHRA Customer Experience Centre