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Research and analysis

Infographic (accessible version): Food Hygiene Rating Scheme (FHRS) Food and You 2 - wave 11

Published 29 September 2026

Applies to England, Northern Ireland and Wales

Food Hygiene Rating Scheme: Food and You 2 Wave 11 (May to August 2025).

1. Awareness and recognition of the Food Hygiene Rating Scheme (FHRS)

91% had heard of the FHRS across England, Wales and Northern Ireland:

  • England - 91%
  • Wales - 92%
  • Northern Ireland - 93%

62% had heard of the FHRS and knew at least a bit about it:

  • England - 61%
  • Wales - 72%
  • Northern Ireland - 66%

92% had seen the FHRS sticker before:

  • England - 92%
  • Wales - 93%
  • Northern Ireland - 96%

2. Checking FHRS ratings

55% had checked the food hygiene rating of a business in the previous 12 months:

  • England - 55%
  • Wales - 64%
  • Northern Ireland - 58%

Most common ways of checking:

  • sticker displayed at a business - 86%
  • food business’s website - 27%
  • online food ordering website or app - 26%
  • Food Standards Agency (FSA) website - 16%

3. Use of FHRS in decision making

Among those who had heard of the FHRS, 28% had decided against using a food business in the past 12 months because it did not display its FHRS sticker.

4. Mandatory display of FHRS ratings

  • Among those who had heard of the FHRS, 94% agreed businesses should be required by law to display their food hygiene rating at their premises.

5. Lowest ratings considered acceptable

Among those who had heard of the FHRS, the lowest ratings generally considered acceptable were:

  • 5 (very good) - 14%
  • 4 (good) - 52%
  • 3 (generally satisfactory) - 25%
  • 0 to 2 (urgent or major improvement necessary) - 4%

6. Online display of FHRS ratings

Over 9 in 10 agreed FHRS ratings should be clearly displayed on the websites of:

  • takeaways - 94%
  • restaurants and cafes - 93%
  • food ordering and delivery companies - 93%
  • hotels and B&Bs - 92%