FOI release

FOI release: consular complaints

British nationals complaining about consular services.

Documents

Consular complaints

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmaster@digital.fco.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use.

Consular complaints

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmaster@digital.fco.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

FOI ref 0082-15 gives a table of the number of consular complaints received for the years 2010 to 2015, number outstanding and the time taken to resolve. It also explains the FCO’s 4 stage consular complaints process

Published 1 July 2015