FOI release

FOI release: consular complaints

British nationals complaining about consular services.

• From: Foreign & Commonwealth Office
• Published: 1 July 2015

Documents

Consular complaints

PDF, 391 KB, 3 pages

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Consular complaints

MS Excel Spreadsheet, 357 Bytes

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email fcdo.correspondence@fcdo.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

FOI ref 0082-15 gives a table of the number of consular complaints received for the years 2010 to 2015, number outstanding and the time taken to resolve. It also explains the FCO’s 4 stage consular complaints process

Published 1 July 2015