FOI release

FOI NHS Improvement’s telephone systems

Information on the telephone systems used by NHS Improvement.


FOI NHS Improvement’s telephone systems

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


The request asked for specifics such as the name of manufacturer or manufacurers, the number of extensions in use, and details around maintenance.

NHS Improvement holds this information and decided to release it.

Published 26 July 2016