Transparency data

Flexible operating hours evaluation plan and summary

Evaluation plan for the HMCTS flexible operating hours pilot.

Documents

Annex A: Flexible operating hours evaluation main report

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Annex B: Flexible operating hours evaluation technical appendix

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Flexible operating hours evaluation plan summary

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Evaluation plan for flexible operating hours pilots

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Flexible operating hours pilot - Brentford County Court Direction

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Flexible operating hours pilot supplement - Brentford County Court

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Flexible operating hours pilot - Manchester Civil Justice Centre Direction

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Flexible operating hours pilot supplement - Manchester Civil Justice Centre

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Details

IFF Research and Frontier Economics collected and analysed data in order to complete an independent evaluation of the pilots.

The pilots set out to answer three questions:

  • whether longer operating hours mean that a greater proportion of court time is devoted to productive uses with less time where the court is not in use
  • whether operating courtrooms at different times of the day offers more open and accessible justice to citizens
  • whether and how flexible operating hours impact professional and public court users, and the agencies working in the justice system
Published 19 July 2019
Last updated 27 July 2021 + show all updates
  1. Publication of evaluation report.

  2. Supplementary directions added.

  3. First published.