Guidance

Flexible Service case study: Lance Corporal Rosemarie Coetzer video transcript

Updated 28 April 2023

Flexible Service Case Study: Lance Corporal Rosemarie Coetzer

00:04 – 00:06

My name is Lance Corporal Rosemarie Coetzer.

00:06 – 00:13

I’m a musician in the band of the Welsh Guards. The benefit to the unit

00:13 – 00:16

with me being on Flexible Service, is what I’m going to learn whilst I’m on

00:16 – 00:21

Flexible Service to bring back within the unit. I’m currently studying

00:21 – 00:26

a master’s in music, mind and brain, so music psychology. There isn’t many

00:26 – 00:30

people in the job that understand performance anxiety

00:30 – 00:35

and not at such a neuro-science level. So I hope to bring an element of my

00:35 – 00:41

course back into the job to help people that may suffer with performance anxiety and be able

00:41 – 00:47

to help others in that area. The type of Flexible Service I applied for was the 20 percent

00:47 – 00:53

reduction without having the separation allowance. A lot of my colleagues have supported it

00:53 – 00:58

even up to the top of my chain of command. My chain of command have been

00:58 – 1:03

brilliant with the support they’ve given me. We’ve worked closely together since starting with

1:03 – 1:08

Flexible Service to arrange in advance the days that I will be taking off.

1:08 – 1:13

She’s taking ownership of her career but also her quality of life

1:13 – 1:18

and other people will see this within the unit and will see it as a good thing.

1:18 – 1:22

Flexible Service will definitely retain people in terms of being able to allow

1:22 – 1:26

people to cut down hours to be able to do other things as well as doing the job.