Guidance

Export control: licensing performance dashboard

Updated 12 October 2015

This guidance was withdrawn on

This page has been withdrawn because it is out of date. You can find out more about the ECJU at: https://www.gov.uk/government/organisations/export-control-organisation

Please note this publication is under review. The Export Control Organisation plans to revise it in spring 2017.

1. Introduction

The Export Control Organisation (ECO) promotes global security through strategic export controls, facilitating responsible exports. We aim to help exporters sell their goods responsibly within the law.

We also see exporters as customers and we work to demanding efficiency targets:

  • 70% of licence applications processed within 20 working days
  • 99% of licence applications processed within 60 working days

This page will give you a regularly updated snapshot of our performance against targets, and also how we are doing on a country-by-country basis. We hope this information will help you to make better licence applications, which we believe is the key to the efficiency of the whole process.

The performance data in this publication is calculated from the SPIRE licensing management system. These are not official statistics. For official statistics, which present initial processing times calculated using a different methodology, please see Strategic export controls: licensing data.

2. Overall export licensing performance

This table shows ECO’s current performance for processing Standard Individual Export Licences (SIELs) against our targets. It also shows:

  • median processing time in days for SIELs
  • ECO’s performance for Open Individual Export Licences (OIELs) against the target of 60% within 60 working days
Month/Year Oct 14 Nov 14 Dec 14 Jan 15 Feb 15 Mar 15 Apr 15 May 15 Jun 15 Jul 15 Aug 15 Sep 15
SIELs 70% target 74.6 75.1 70 66 70.7 68.2 52.4 47.4 55.0 68.7 78.0  
SIELs 99% target 99.15 98.0 97.9 98.7 97.4 97.7 98.1 98.2 97.3 97.4 98.8  
SIELs median processing time 16 15 17 18 16 18 20 21 20 15 12  
OIELs 60% target 66.7 45.7 55.6 68.4 52.2 65.3 62.7 53.1 53.5 63.9 47.9  

3. Export licensing decisions for key destinations

(January to March 2015)

Updated quarterly, this table shows the total number of SIELs/SITCLs processed and percentages of all applications completed, against the ECO’s targets.

See also the latest Strategic Export Controls annual report.

Country Total SIELs issued Median processing time, days (SIELs/SITCLs) SIELs/SITCLs completed in 20 working days (% and number) SIELs/SITCLs completed in 60 working days (% and number)
Australia 39 14 90 (30) 100 (33)
Brazil 48 14 80 (53) 100 (65)
Canada 23 16 66 (18) 100 (27)
China 209 21 47 (133) 97 (272)
India 204 17 76 (207) 96 (260)
Indonesia 46 16 83 (41) 100 (49)
Iran 2 17 72 (88) 100 (121)
Japan 12 19 57 (8) 100 (14)
Kuwait 19 18 90 (20) 100 (22)
Libya 4 15 58 (7) 91 (11)
Malaysia 68 16 74 (69) 98 (92)
Oman 49 18 76 (46) 100 (60)
Pakistan 40 17 66 (50) 94 (71)
Qatar 49 17 79 (46) 100 (58)
Saudi Arabia 75 18 70 (61) 100 (86)
South Korea 134 16 80 (116) 100 (144)
Thailand 28 19 56 (17) 100 (30)
Turkey 122 16 79 (117) 99 (146)
UAE 146 16 83 (157) 99 (187)
USA 174 14 82 (177) 98 (211)

The table below, also updated quarterly, shows the numbers of OIELs and Open Individual Trade Control Licences (OITCLs), also SIELs and Standard Individual Trade Control Licences (SITCLs) that have been rejected or refused:

Country Number of OIELs/OITCLs rejected Number of SIELs/SITCLs refused
Australia 0 0
Brazil 0 0
Canada 0 0
China 2 14
India 0 8
Indonesia 2 0
Iran 0 0
Japan 0 0
Kuwait 1 0
Libya 0 0
Malaysia 1 0
Oman 2 0
Pakistan 0 4
Qatar 1 0
Russia 0 21
Saudi Arabia 2 0
South Korea 1 0
Thailand 2 1
Turkey 2 0
UAE 1 3
USA 0 0

(As the numbers in this table are low, percentages are not given as they would not be meaningful.)

4. Avoiding requests for further information (RFIs) on your application

To improve your chances of getting a licence within the target time or sooner, you need to ensure that your application includes full technical specifications and remember to attach the appropriate end-user documentation.

Any missing information or incomplete details will result in us sending you a request for further information (RFI) via SPIRE, with consequent delays in processing your application. The table below outlines the top 5 RFIs and their causes:

Nature of RFI Causes
End-user documentation EU documentation and Export Licence Application (ELA) contain contradictory information. EU documentation is out-of-date, unsigned or signed by more than one person. Not possible to determine who signed the letterhead. EUU signature on EUD is electronic.
Technical specifications Technical information provided doesn’t include relevant assessment parameters from the related control entry.
Goods descriptions This should describe the goods in sufficient detail (see link below). In the case of any of the items being specially designed or modified for military use (or for the development, production or use of military items) then ECO will need details of the original military use, or the design intent.
Third parties Third parties or ultimate end-users listed on the EUD that are not listed on the application.
Incorporation Knowing when your consignee is your end-user because they are incorporating or integrating your goods.

For more information, see the guides on submitting export licence applications correctly and the export control licensing process and how to appeal.

As an illustration of the benefits of avoiding RFIs, remember that the median processing times for SIELs requiring RFIs during 2012 was 23 days, compared with around 12 to 13 days for all licences.

5. Do’s and don’ts for better licence applications

Follow these do’s and don’ts to help you make better licence applications:

  • build export control checks into your quality control processes
  • don’t rely on one person to know/do it all
  • establish the control classification for goods
  • be aware of political situation of the country of destination
  • check out end-user issues
  • read the terms and conditions of all licences
  • train people in your organisation - from sales to procurement to shipping
  • keep records of all relevant documents for exporting controlled goods

6. Help, advice and contacts

Further sources of information:

7. Contact

Email: eco.help@bis.gsi.gov.uk or call our helpline on 020 7215 4594.

Please note: The figures in the tables on this page represent a ‘snapshot’ of historical data, and are for illustrative purposes only. Each case is considered on its merits. Turnaround time can vary depending on goods, destination and to some extent on the information provided by exporters and their consignees/end user.