Guidance

Excise Movement and Control System: service availability and issues

Check the availability and any issues affecting the Excise Movement and Control System (EMCS) online service.

Documents

Details

Latest updates on the availability and any issues affecting the EMCS online service.

Published 24 August 2015
Last updated 12 January 2021 + show all updates
  1. The 'SEED system planned downtime has been removed', the information for 'advance movements' and 'XI consignee issue' have been updated; the services issues relating to 'SEED system issue' and 'visibility of EMCS XI account on your business tax account – correction' have been removed.

  2. A service issue message about XI Consignee has been added.

  3. A service issue message about SEED causing problems for EMCS and impacting some messages has been added.

  4. A service issues message about changes to the SEED reference data has been added.

  5. A service issues message about the visibility of EMCS XI account on your business tax account has been added.

  6. This page has been updated with planned downtime for the ECMS online service with a number of dates and times in December and January.

  7. The service issue affecting the availability of EMCS has been resolved.

  8. Details about an issue affecting the availability of the service has been added.

  9. The service issue about the rejection of movements from UK to the EU has been resolved.

  10. A service issues message about the rejection of movements from UK to the EU has been added.

  11. Planned downtime from 5pm to 5:30pm on Thursday 20 August 2020 has been added.

  12. Planned downtime from 5pm to 5:30pm on Thursday 30 July 2020 has been added.

  13. A services issues message about 'Export Administrative Reference Codes (ARCs) on EMCS' has been added.

  14. The planned downtime from 4.30pm to 9pm on Wednesday 1 April 2020 has been cancelled.

  15. Planned downtime from 4.30pm to 9pm on Wednesday 1 April 2020 has been added.

  16. Updated service issues message for 'Missing Commodity Code information for January 2020 on UK-EMCS' to confirm that the full commodity code information is now available.

  17. A services issues message about changes in EMCS functionality and the introduction of a shipping mark field has been added.

  18. There has been an update to the message about planned downtime from 5pm to 11pm on Wednesday 12 February 2020.

  19. A service issue about missing Commodity Code information for January 2020 on UK-EMCS has been added.

  20. Planned downtime from 5pm to 11pm on Wednesday 12 February 2020 has been added.

  21. The service issue about getting slow responses from EMCS has been resolved.

  22. A service issue about slow responses from EMCS has been added.

  23. You will be unable to use this service from 6pm to 8pm on Sunday 1 December 2019. Information about this issue has been added.

  24. You will be unable to use this service from 9pm on Thursday 14 November 2019 to 6am on Friday 15 November 2019. Information about this issue has been added.

  25. Planned downtime from 5pm to 11pm on Thursday 31 October 2019 has been cancelled.

  26. A service issue 'Advance EMCS movements to EU countries for dispatch after 31 October 2019' has been added.

  27. You will be unable to use this service from 5pm to 11pm on Thursday 31 October 2019. Information about this issue has been added.

  28. A service issue for 'Creating advance movements to EU countries for dispatch later than 31 October 2019' has been added.

  29. Information about the EMCS service issues from 9 September 2019 to 10 September 2019 has been added. The issues meant some third party users had problems submitting eAD movements to the EMCS system.

  30. Planned downtime for Tuesday 25 June 2019 4pm to 8pm has been added.

  31. All electronic UK EMCS messages, including movements created or amended between 11:26am on 30 November 2018 and 12:25pm on 3 December 2018 have not been received by EU member states. More information about this issue and what you should do in the meantime has been added.

  32. There may be partial disruption to this service on Tuesday 12 March from 6am to 7:30am. Information about this issue has been added. The service issue about electronic UK EMCS messages has now been resolved.

  33. Planned downtime for Saturday 16 February 2019 11am to 4pm has been added.

  34. The times for planned downtime on 5 February 2019 have been changed from midday to 7pm to midday to 8pm. More information about this issue has been added.

  35. You will be unable to use this service between midday and 7pm on Tuesday 5 February 2019. Information about this issue has been added.

  36. All electronic UK EMCS messages, including movements created or amended between 11:26am on 30 November 2018 and 12:25pm on 3 December 2018 have not been received by EU member states. More information about this issue and what you should do in the meantime has been added.

  37. Service issue for EMCS authentication has been added.

  38. EMCS delayed responses on 28 November 2018 from 6pm to 9pm has been added to the service issues section.

  39. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  40. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  41. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  42. Planned downtime for 3 and 4 November added.

  43. Full service is now available for the Excise Movement and Control System.

  44. HMRC is aware of issues affecting EMCS traffic. This is being investigated as a high priority.

  45. The service issues section has been updated.

  46. EMCS service has been restored.

  47. 'Maximum Journey Times (Days)' have been amended for some Transport Mode Codes.

  48. Planned downtime section for 14 February 2018 has been amended with new information.

  49. Planned downtime from Wednesday 14 February 2018 5pm to one minute past midnight on Thursday 15 February 2018 has been added to this page.

  50. Planned downtime scheduled for 19 March 2017 has been cancelled.

  51. Planned downtime section amended with new information.

  52. Service availability section has been updated.

  53. Urgent message added to Service availability.

  54. Planned downtime section amended with new information.

  55. Planned downtime section amended with new time.

  56. Amendment to planned downtime for 16 October 2016.

  57. Planned downtime has been updated.

  58. The service issues section has been updated.

  59. Service issues message has been added to this page.

  60. Planned downtime has been updated.

  61. Planned downtime added to page.

  62. Planned downtime added to the page.

  63. Service issues section has been updated.

  64. Service issues section has been updated.

  65. Service issues section has been updated including details of the planned EMCS upgrade.

  66. Planned downtime message (expired) removed from page.

  67. Planned downtime has been added to this page.

  68. Service issues section has been updated.

  69. Planned downtime has been added to this page.

  70. Planned downtime section updated.

  71. Planned downtime section updated.

  72. Planned downtime section updated.

  73. Planned downtime for EMCS service has been added to this page.

  74. Planned downtime has been added to this page.

  75. First published.