Guidance

Examples of good practice in public sector business continuity management: BCM awareness and training

This document seeks to outline some of the approaches to training that will help support the statutory guidance.

Documents

Examples of Good Practice in Public Sector Business Continuity Management - BCM Awareness and Training

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An example of one organisation’s training strategy

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Guidance on conducting a Training Needs Analysis

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Detail

Chapter 6 of Emergency Preparedness highlights the need to have a training programme so that effective business continuity management arrangements can be implemented by staff when an organisation is disrupted. Chapter 5 of Emergency Preparedness also states that the ‘Regulations require a plan to include provision for the carrying out of exercises and for the training of staff or others persons. This means that the relevant planning documents must contain a statement about the nature of the training and exercising to be provided and its frequency’ (5.41 - 5.44).

This document seeks to outline some of the approaches to training that will help support the statutory guidance. When considering the training needs of an organisation a useful starting point is to ask three questions:

  • What does a new member of staff need to know when they join the organisation?
  • How might their competence be developed?
  • What knowledge does the organisation need to capture when an individual leaves the organisation?

This document provides a framework to address the training implications of a BCM programme by looking at who needs to be trained, what they might need training in, and how this training might be undertaken.