Examples of good practice in public sector business continuity management: BCM awareness and training
This document seeks to outline some of the approaches to training that will help support the statutory guidance.
Chapter 6 of Emergency Preparedness highlights the need to have a training programme so that effective business continuity management arrangements can be implemented by staff when an organisation is disrupted. Chapter 5 of Emergency Preparedness also states that the ‘Regulations require a plan to include provision for the carrying out of exercises and for the training of staff or others persons. This means that the relevant planning documents must contain a statement about the nature of the training and exercising to be provided and its frequency’ (5.41 - 5.44).
This document seeks to outline some of the approaches to training that will help support the statutory guidance. When considering the training needs of an organisation a useful starting point is to ask three questions:
- What does a new member of staff need to know when they join the organisation?
- How might their competence be developed?
- What knowledge does the organisation need to capture when an individual leaves the organisation?
This document provides a framework to address the training implications of a BCM programme by looking at who needs to be trained, what they might need training in, and how this training might be undertaken.