Corporate report

Environment Agency corporate scorecard quarter one 2019 to 2020

Published 13 December 2019

The Environment Agency corporate scorecard shows a high level overview of our performance against our environmental and business aims.

The scorecard is reported every 3 months to executive directors and the board within the Environment Agency. Our Corporate Scorecard enables us to monitor how well we are achieving our stated aims as set out in the Environment Agency Action plan. It is also shared with the Department for environment, food and rural affairs (Defra), and is published here. Our corporate scorecard measures also contribute towards the wider Defra single departmental plan.

1. Corporate scorecard summary page

We use a red amber green system to see at a glance how we are performing. Green means we are performing at or above the target(s) set, amber means we are falling slightly short of the target and red means there is improvements to be made.

This table shows the red, amber green scores for the 12 measures plus the actual and target figures.

1.1 Protecting and improving the environment

Measure title	Units	Q1 Actual	Q1 Target	Year end target	Q1 Status	Year end forecast
The water environment is healthier (Defra)	Kilometres	951	970	2,300	Green	Amber
We protect people, the environment and wildlife by reducing serious pollution incidents (Defra)	Number of incidents in the last 12 months	460	400	400	Red	Red
We increase biodiversity and promote an environmental net gain by creating more and better habitats for the benefit of people and wildlife (Defra)	Hectares created	Reports in Q4	Reports in Q4	Reports in Q4	Green	Green
We reduce the number of high risk illegal waste sites (Defra)	Number of high waste sites	260	196	196	Red	Red
We reduce the risk of flooding for more households (Defra)	Number of households better protected	195,256	194,000	240,000	Green	Green
We maintain our flood and costal risk management assets at or above the target condition (Defra)	% of high risk assets at target condition	97.2%	98%	98%	Amber	Green
We have a first class incident response capability - number of staff trained and ready to respond to incidents (Defra)	Number of people	6,548	6,000	6,000	Green	Green
We successfully influence planning decisions by local authorities	% decision notices successfully influenced	97.5%	97.0%	97.0%	Green	Green

1.2 Outstanding organisation

Measure title	Units	Q1 Year to date actual	Q1 Year to date target	Year end target	Q1 year to date status	Forecast
We manage our money efficiently	% spend on budget	95%	100%	100%	Green	Green
We reduce our carbon footprint	Tonnes of carbon dioxide	8,521	7,719	32,876	Red	Green
We have a diverse workforce: a) The proportion of our staff are from black, Asian and minority ethnic (BAME)	% of workforce	4.3%	14%	14%	Red	Red
We have a diverse workforce: b) The proportion of our executive managers who are female	% of executive manager workforce	41%	50%	50%	Red	Red
We have the lowest possible lost time incident (LTI) frequency rate	LTI frequency rate per 100,000 hours	0.11	0.11	0.11	Green	Green

Key: (DEFRA) this measure is reported to Defra on the Defra scorecard

2. The water environment is healthier

Q1 Status	Q1 actual (km)	Q1 target	Year end Forecast	Year end target (km)
Green	951	970	Amber	2,300

Working with partners we are proud to report 951km of enhancements to the water environment this quarter, bringing this to 5,939km in total. This is a significant step towards our national target of 2,300km for the year. The majority of this has come from 2018/19 Water Industry National Environment Programme (NEP), and actions delivered through the Countryside Stewardship Scheme. Work has focused on reducing the impact of diffuse and point sources of pollution, improved farm infrastructure, and water companies improving their assets and infrastructure. The NEP has delivered some of the bigger enhancements, protecting eels by addressing barriers to their migration and preventing them getting trapped at major abstractions, as well as improving water quality through improved sewage treatment. For example, the removal of harmful nutrients from wastewater at sewage treatment works in the Midlands.

As well as enhancing 951km we have actively protected an additional 158km of the water environment from deterioration. We have taken steps to control the aggressively invasive Floating Pennywort in Lincolnshire and Northamptonshire, continued to reduce the risks of abstraction through licence reviews and have supported the fire service by managing risk to the environment during their emergency response. We will be reporting Environment Programme and FCRM programme delivery in quarter two. Ongoing uncertainty on the consequences of Brexit means there is a risk that funding and capacity to deliver and report enhancements may be interrupted later this year.

Kilometres of rivers, lakes and coastal waters enhanced this year

Quarter	Actual km	Target km
Q1 2018/19	1,044	1,014
Q2 2018/19	1,213	1,345
Q3 2018/19	1,426	1,602
Q4 2018/19	1,719	2,000
Q1 2019/20	951	970

Insight cumulative totals

Quarter	Actual km	Target km
Q1 2018/19	4,314	3,745
Q2 2018/19	4,483	4,076
Q3 2018/19	4,696	4,333
Q4 2018/19	4,989	4,731
Q1 2019/20	5,939	5,959

Actions

Action(s)	Owner(s)	Deadline(s)
Area leads to chase actions delivered but not reported due to prolonged dry weather and European Union Exit work	Area reporting leads	31/07/2019
Reprioritisation of work programmes to support delivery of outcomes where feasible	Area Leadership Teams	31/07/2019

3. We protect people, the environment and wildlife by reducing serious pollution incidents

Q1 Status	Q1 actual (+10%)	Ceiling target	Forecast	Year end target
Red	460 (506)	400	Red	400

Performance - no. of category 1 and 2 pollution incidents

The data shown here is using initial quarterly data which is subject to change. The results for the most recent quarters are likely to increase in future reports due to the inherent lag time in investigating and recording all the necessary incident details onto the reporting system.

Quarter	Cat 1	Cat 2	+10%	Q Total actual cat 1 and 2 shown	Target
2013/14 Q4	60	636	N/A	696	436
2014/15 Q4	56	546	N/A	602	631
2015/16 Q4	66	441	N/A	507	631
2016/17 Q4	54	441	N/A	495	553
2017/18 Q4	54	376	N/A	430	496
2018/19 Q1	62	384	N/A	446	400
2018/19 Q2	84	454	N/A	538	400
2018/19 Q3	82	450	N/A	532	400
2018/19 Q4	74	441	N/A	515	400
2019/20 Q1	59	401	46	460	400

After seeing a significant rise in pollution incidents in 2013 we have targeted the sectors showing the poorest performance. For each sector we developed Pollution Incident Reduction Plans which we are now delivering. Incidents can be weather-related and will continue to show significant seasonal variations, especially as our weather patterns become more extreme.

Illegal Waste main contributors

Quarter	Illegal waste site	Burning of waste	Unauthorised waste management activity	Fly-tipping	Other
2018 Jul - Sep	8	5	4	5	0
2018 Oct - Dec	13	5	2	2	0
2019 Jan - Mar	13	0	2	1	2
2019 Apr - Jun	8	0	2	3	1

Category 1 and 2 incidents from illegal waste management

Quarter	Total
2014 Jan - Mar	19
2014 Apr - Jun	16
2014 Jul - Sep	16
2014 Oct - Dec	17
2015 Jan - Mar	17
2015 Apr - Jun	21
2015 Jul - Sep	13
2015 Oct - Dec	14
2016 Jan - Mar	14
2016 Apr - Jun	26
2016 Jul - Sep	30
2016 Oct - Dec	22
2017 Jan - Mar	22
2017 Apr - Jun	11
2017 Jul - Sep	8
2017 Oct - Dec	10
2018 Jan - Mar	17
2018 Apr - Jun	20
2018 Jul - Sep	22
2018 Oct - Dec	22
2019 Jan - Mar	18
2019 Apr - Jun	14

Water Company Main Contributors

Quarter	Water distribution system	Sewage treatment works	Foul sewer	Rising Main	Pumping station	Surface water outfall
2018 Jul - Sep	3	9	5	2	4
2018 Oct - Dec	3	1	4	4	1
2019 Jan - Mar	1	2	4	0	2
2019 Apr - Jun	3	4	5	0	2

Category 1 and 2 incidents from the water company sector

Quarter	Total
2014 Jan - Mar	13
2014 Apr - Jun	26
2014 Jul - Sep	21
2014 Oct - Dec	9
2015 Jan - Mar	11
2015 Apr - Jun	20
2015 Jul - Sep	26
2015 Oct - Dec	11
2016 Jan - Mar	9
2016 Apr - Jun	13
2016 Jul - Sep	30
2016 Oct - Dec	14
2017 Jan - Mar	5
2017 Apr - Jun	20
2017 Jul - Sep	15
2017 Oct - Dec	17
2018 Jan - Mar	6
2018 Apr - Jun	15
2018 Jul - Sep	25
2018 Oct - Dec	15
2019 Jan - Mar	10
2019 Apr - Jun	17

Agriculture main contributors

Quarter	Dairy and livestock	Intensive farming	Arable and horticulture	Other / unspecified agriculture
2018 Jul - Sep	7	5	2	1
2017 Oct - Dec	5	7	1	0
2019 Jan - Mar	6	3	0	0
2019 Apr - Jun	2	1	2	0

Category 1 and 2 incidents from agriculture

Quarter	Total
2014 Apr - Jun	21
2014 Jul - Sep	15
2014 Oct - Dec	35
2015 Jan - Mar	21
2015 Apr - Jun	21
2015 Jul - Sep	27
2015 Oct - Dec	17
2016 Jan - Mar	33
2016 Apr - Jun	13
2016 Jul - Sep	16
2016 Oct - Dec	8
2017 Jan - Mar	19
2017 Apr - Jun	9
2017 Jul - Sep	15
2017 Oct - Dec	25
2018 Jan - Mar	26
2018 Apr - Jun	23
2018 Jul - Sep	15
2018 Oct - Dec	13
2019 Jan - Mar	9
2019 Apr - Jun	5

Non regulated industry sectors main contributors

Quarter	Natural source	Domestic & residential	Service sector	Manufacturing	Transport	Retail sector
2018 Jul - Sep	54	3	2	2	3	1
2018 Oct - Dec	2	8	3	1	2	3
2019 Jan - Mar	4	3	4	4	0	1
2019 Apr - Jun	7	6	2	2	2	0

Category 1 and 2 incidents from non regulated industry sectors

Quarter	Total
2014 Jan - Mar	26
2014 Apr - Jun	28
2014 Jul - Sep	45
2014 Oct - Dec	21
2015 Jan - Mar	21
2015 Apr - Jun	28
2015 Jul - Sep	39
2015 Oct - Dec	19
2016 Jan - Mar	19
2016 Apr - Jun	25
2016 Jul - Sep	30
2016 Oct - Dec	19
2017 Jan - Mar	21
2017 Apr - Jun	26
2017 Jul - Sep	23
2017 Oct - Dec	13
2018 Jan - Mar	24
2018 Apr - Jun	26
2018 Jul - Sep	66
2018 Oct - Dec	21
2019 Jan - Mar	16
2019 Apr - Jun	20

Which sectors make up the most number of category 1 and 2 pollution incidents over the last 12 months

Sector	Number of incidents	Cumulative %
Agriculture	42	100%
Other non regulated industry sectors	123	27%
Other regulated industry sectors	86	45%
Not identified	66	91%
Water company	67	77%
Illegal waste management	76	62%

Commentary

1. Quarter one incident numbers 82 serious incidents were recorded for quarter one 2019/20 (compares favourably with the 137 recorded in quarter one 2018/19). Target for the year is no more than 400.

2. 2018/19 incident numbers 515 serious incidents recorded for the whole of 2018/19 - a rise on the 493 that we reported at the end of that quarter due to investigations being completed (430 recorded in 2017/18). Increase is attributed to prolonged dry weather and extreme summer temperatures.

3. Sector insights Incidents across all priority sectors showed the usual trend of decreasing from quarter four 2018/19 to quarter one 2019/20, other than the Water Company pollution incidents which increased by two incidents from the 15 in 2018/19.

Agriculture: Showed the biggest decrease going from 23 to five incidents when comparing the same quarter 12 months ago. This reduction is believed to be due to the dry weather at the start of the quarter allowing farmers spread slurry and other materials to land with a reduced risk of run-off.

Illegal Waste: Had a reduction with 14 incidents (all category two) this quarter compared to 20 a year ago. Over half of the incidents occurred in Yorkshire and Cumbria/Lancashire areas but appear otherwise unconnected. We continue to tackle waste crime as a corporate priority; the Defra Resource and Waste Strategy published in autumn 2018 presents a comprehensive series of actions and ambitions for tackling waste crime.

Water Companies:
Incidents in quarter one show a seasonal increase from quarter four (from 10 in quarter four to 17 in quarter one). The overall trend is consistent with seasonal fluctuations and annual totals show a broadly constant level for five years. Incidents in quarter one 2019/20 were caused by both clean water assets (three) and waste water assets (14). We have recently established the ‘Improving Water Company Performance’ Programme, a joint Environment & Business and Operations initiative, to review and improve our regulation.

Other Non-Regulated sectors: There were 20 incidents recorded in quarter one 2019/20, this is an increase against the previous final quarter of 2018/19, however it is a decrease of five incidents on the same quarter in 2018/19 (15 incidents).

Other Regulated sectors and Not Identified:
There were 11 incidents from the Other Regulated Sectors for quarter one 2019/20 compared with 33 incidents for the same quarter in 2018/19.

Actions

Action(s)	Owner(s)	Deadline(s)
Implementing plan of short to long term initiatives as detailed in 10 April 2019 briefing, including strategic engagement by Directors to improve water company performance and practical regulatory interventions to reduce incidents.	Deputy Director - Water Quality	31/03/2020
Continuing waste crime review to improve effectiveness of interventions, developing waste crime enforcement programme, formulate enforcement strategy and reviewing governance, deployment and priorities of front line staff.	Deputy Director - Waste Regulation	30/09/2019
E&B and Incident Management & Resilience working together to identify the most appropriate way forward for reducing incidents in the ‘others’ category’ (non regulated and regulated).	Deputy Director - RS&IR	30/09/2019

4. We increase biodiversity and promote an environmental net gain by creating more and better habitats for the benefit of people and wildlife

Q1 Status	Q1 actual	Q1 target	Forecast	Year end target
Green	Reports in Q4	Reports in Q4	Green	1,280 Hectares (ha)

Quarter	Hectares created	Target
2014/15	1,869	700
2015/16	575	300
2016/17	424	400
2017/18	619	530
2018/19	460	410

Areas responded to a business planning request for an assessment of the risks to their targets with projects totalling 1,230 hectares (ha) against a target of 1,280 ha (96% of the target). Although several areas (Yorkshire, Hertfordshire and North London, West Midlands and Wessex) raised concerns that they were no longer able to deliver projects that they had proposed as part of this measure another (East Midlands) has been able to put forward extra habitat restoration to cover most of that shortfall. The year end forecast remains on track.

5. We reduce the number of high risk illegal waste sites

Q1 Status	Q1 actual	Ceiling target	Forecast	Year end target
Red	260	196	Red	196

During quarter one the number of active high risk sites has increased from 250 to 260 and the total number of all active sites has increased from 680 to 691. Only two areas recorded reductions in their number of high risk sites, including Greater Manchester, Merseyside and Cheshire who stopped nine existing high risk sites whilst finding only three new high risk sites. We are red against the quarter one profiled target of 236. This is an adjusted target to reflect last year’s performance and Grant in Aid budget cuts.

We are seeing a continuing trend in the increase of active sites over two years old. In quarter one the number increased from 183 to 196. The increase in the average age profile of active sites, and the associated risk, highlights the need to maintain a focus on older sites as well as early intervention at new sites.

Tackling illegal waste activity remains a priority in our 2019/2020 strategic assessment of crime in the waste sector. The recruitment of additional staff funded by the £30m for waste crime is largely complete with staff now in training. We expect to see the main benefit of this resource towards the end of 2019/2020 although, in part, this will be offset by the £1.5m cut in Grant in Aid. Lower level enforcement activity is likely to be impacted which includes dealing with illegal waste sites.

We continue to develop a dedicated enforcement strategy to ensure the effective deployment of resource in tackling waste crime and progress a comprehensive waste crime programme to streamline and maximise value from new and existing work streams. This includes setting up the Joint Unit for Waste Crime, a key recommendation from the Serious and Organised Waste Crime Review, and working with HMRC to enforce the extended scope of landfill tax. To date we have referred > 140 suspected illegal sites to HMRC with > 50 resulting in working cases.

Number of high risk illegal waste sites in England

Quarter	Total	Ceiling target
Baseline	380	380
Q4 16/17	253	242
Q4 17/18	259	223
Q1 18/19	255	254
Q2 18/09	260	240
Q3 18/09	233	219
Q4 18/19	250	196
Q1 19/20	260	196

Actions

Action(s)	Owner(s)	Deadline(s)
Develop, consult on and sign off ‘overarching’ EA Enforcement Strategy (with waste crime element to follow). Develop and commence E&B Crime in the Waste Sector Programme.	Deputy Director (DD) for Future Regulation and Waste Regulation	30/06/2019
Ensure appropriate governance of the Additional Waste Crime Funding (AWCF) resource for tackling high risk illegal sites and serious and organised crime.	Deputy Director for National Enforcement Service	30/06/2019
Design and commence Phase II of Waste Crime Systems Review including trialling new interventions and performance metrics.	Lead Area Director for Enforcement	30/06/2019

6. We reduce the risk from flooding to more households

Q1 Status	Q1 actual	Cumulative target	Forecast	Year end target
Green	195,256	194,000	Green	240,000

23 separate projects have better protected 1,652 homes in quarter one of 2019/20 bringing the cumulative total since April 2015 to 195,256. The largest single scheme delivered during quarter one better protected 535 homes in Sheerness, North Kent.

We are forecasting the cumulative delivery at the end of 2019/20 to be over 260,000 against a target of 240,000. The programme remains on track to better protect 300,000 homes by the end of March 2021.

Houses protected

2019/20 programme cumulative target = (240,000)

Quarter	Total
Q1 2018/19	144,210
Q2 2018/19	146,274
Q3 2018/19	155,385
Q4 2018/19	193,604
Q1 2019/20	195,256

7. We maintain our flood and coastal risk management assets at or above the target condition

Q1 Status	Q1 actual	Q1 Target	Green	Year end target
Amber	97.2%	98%	Green	98%

The National position for the KPI for Environment Agency high consequence asset condition has dropped since 2018/19 quarter four, from 97.9% to 97.22% in quarter one, against the 2019/20 target of 98%. This reflects the inspection programme being more front end loaded whilst asset repairs tend to be delivered later in the year. Seven of the areas are currently more than 1% below the National Target. Action is currently underway to agree the 2019/20 area targets that will reach the key corporate target. Work to date suggests that 98% nationally will be a challenge but we are taking the actions required to achieve the target.

Where assets are below the required condition this identifies that work is required, this does not mean that they have structurally failed or that performance in a flood is compromised. If the performance of an asset is reduced, we will take action to ensure that flood risk is effectively managed until the asset is fully repaired or replaced.

% of high consequence assets at or above the required target condition

Quarter	% Actual (Rounded)	% Target
2017/18	97.7%	97.5%
Q1 18/19	97.2%	97.5%
Q2 18/19	96.9%	97.5%
Q3 18/19	96.8%	97.5%
Q4 18/19	97.9%	97.5%
Q1 19/20	97.2%	97.5%

No. of high consequence assets passing

At or above required target condition (EA)	Below required target condition (EA)
31778	910

Actions

Action(s)	Owner(s)	Deadline(s)
Review of area plans and funding requirements to achieve the required improvements to asset condition.	Deputy Director, Operations	01/09/2019
Provision of improved management reporting for below required condition assets.	Deputy Director, Flood Risk & Coastal Management	01/08/2019

8. We have a first class incident response capability. Number of staff who are trained and ready to respond to incidents

Q1 Status	Q1 actual	Q1 target	Forecast	Year end target
Green	6,548	6,000	Green	6,000

We estimate that there are 6,548 trained and capable incident staff ready to respond to incidents which is 109% of the target 6,000.

There has been a small reduction on last quarter’s figures, reflecting natural staff turnover and ongoing work to improve accuracy of the data through the establishment of consistent role leads who are better able to track and audit the information recorded.

It is important to note that even though the target of trained staff has been met, this does not necessarily mean that all of these staff would be available to respond or be deployed during peak times.

We continue to maintain a strong pool of around 800 people in training who will contribute to our trained and ready workforce as they become capable and confident in their roles.

Number of staff who are trained and ready to respond to incidents

Quarter	Number
2017 Jan - Mar	6,716
2018 Jan - Mar	6,568
2018 Apr - Jun	6,568
2018 Jul - Sep	6,507
2018 Oct - Dec	6,698
2019 Jan - Mar	6,657
2019 Apr - Jun	6,548

Actions

Action(s)	Owner(s)	Deadline(s)
We will continue to reflect the contribution of people who do not have an incident role but play a critical role in our incident response through their day job.	Deputy Director Incident Management & Resilience	30/09/2019
Ensure all incident staff continue to manage their own professional capability through the Incident Management Academy. This will also enable us to accurately capture information for this measure.	Deputy Director Incident Management & Resilience	30/09/2019
Continue to support a culture that gives the ability to balance our incident and day job roles by promoting personal resilience, and stop, slow, reset initiatives.	.	Deputy Director Incident Management & Resilience	30/09/2019
We will ensure any impacts on incident staff resilience from Brexit negotiations are managed effectively through Stop slow reset planning arrangements and continued support for our people. Whilst we may see an impact on training of new staff, we expect the overall numbers to be maintained as incident response is prioritised.	.	Deputy Director Incident Management & Resilience	30/09/2019

9. We successfully influence planning decisions by local planning authorities

Q1 Status	Q1 actual	Q1 target	Green	Year end target
Green	97.5%	97%	Green	97%

Performance for quarter one is 97.5% against a target of 97% and therefore green. The 21 applications not determined in line with our advice were a mixture of residential, industrial, commercial and infrastructure development. The majority of such proposals were minor development, for example all the applications determined against our advice would create only 36 residential units. We continue to monitor for trends in decisions against our advice but are currently not seeing any.

The decisions captured in quarter one show that by working with developers and LPAs we have helped to resolve significant environmental issues that could otherwise have led to planning applications for 2,393 new residential units being refused. Data from the Home Builders Federation and the Office of National Statistics shows that on average each new home contributes around £17k to UK economic output. Our positive engagement will ensure that these residential developments will help contribute around £40m to UK economic output, support the Government’s pledge to provide much needed housing; whilst at the same time ensuring that the natural environment is both protected and enhanced.

% decision notices where Local Planning Authorities have accepted our representations

Quarter	Total
2016/17	97.4%
2017/18	96.7%
Q1 2018/19	97.2%
Q2 2018/19	97.8%
Q3 2018/19	97.2%
Q4 2018/19	97.2%
Q1 2019/20	97.5%

10. We manage our money effectively to deliver our outcomes

Q1 Status	Q1 actual (£m)	Q1 budget (£m)	Forecast	Year end target
Green	£273 m	£286m	Green	100%

The measure is used to report on effective management of our money to achieve our outcomes, and is based on the percentage of our full year budget that we have invested. The Environment Agency has a major capital and revenue programme of investment projects and conducts a very detailed planning process in order to ensure appropriate prioritisation of these investments. We are subject to a series of strong financial and governance controls that both protect this investment and provide a logistical challenge in delivering the programme of expenditure. This is considered an appropriate measure, with expenditure being a proxy for delivery of environmental outcomes and this measure is therefore inextricably linked to most of the other scorecard measures.

The Environment Agency has invested 21% of full year budget in the first quarter of 2019/20, which represents a healthy start to the financial year and a very similar proportion invested to that achieved at the same point in 2018/19. Following completion of processes to allocate budgets to business units appropriately reflecting changes in funding and environmental priorities for the new financial year, Finance are supporting the business in evaluating latest forecasts and managing their programmes of work to ensure best use of all available funding.

Cumulative expenditure against YTD budget (%)

Quarter	Total
Q1 18/19	97%
Q2 18/19	99%
Q3 18/19	99%
Q4 18/19	100%
Q1 19/20	95%

Cumulative expenditure against YTD budget (£m)

Quarter	Planned profiled cumulative expenditure (£m)	Actual cumulative expenditure (£m)
Q1 18/19	£272	£264
Q2 18/19	£566	£558
Q3 18/19	£865	£857
Q4 18/19	£1,227	£1,227
Q1 18/19	£286	£273

Actions

Action(s)	Owner(s)	Deadline(s)
Conduct a mid year financial review to be presented to EA Directors in October.	Director of Finance	31/10/2019

11. We reduce our carbon footprint

Quarter 1 year to date carbon dioxide emissions (tonnes)

Q1 Status	Q1 actual	Ceiling target	Year end target
Red	8,521	7,719	30,876

11.2 Quarter 4 year to date carbon dioxide emissions by type (tonnes)

Type	Status	Actual	Target
Total	Red	8,521	7,719
Operational fuel	Green	846	965
Travel	Amber	2,272	2,239
Buildings (inc labs)	Amber	1,559	1,428
Pumping	Red	3,845	3,088

We are slightly over our profiled target at the end of Q1.

Carbon emissions from our pumping activities have increased by over a third (34%, 975 tonnes more) compared to the same period last year. This is mainly due to the increased operation of Ely-Ouse Transfer Scheme following maintenance work. This alone accounted for 82% of East Anglia’s Q1 carbon total and 28% of our overall Q1 carbon emission.

Carbon emissions from our buildings has also increased by 31% (307 tonnes) compared to the same period last year. This is due to billing issue in Q1 last year, which were later included in Q2 but it lowered their Q1 performance in 2018/19.

National labs are slightly over their Q1 target (103% of the target). New targets have been set following the removal of the Nottingham site. The reductions were not as big as they could have been due to continued oil use at the Starcross site with the biomass boiler still not preforming as expected.

Carbon emissions from our overall travel remain similar (a small increase of 81 tonnes) compared to the same period last year. We continue to look at sustainable travel or no travel options encouraging VC and WebEx. Examples include the Bridgwater Way project which encourages sustainable travel. We have Green Driving Roadshow scheduled around areas for next quarter which will promote environmentally friendly vehicles and the travel hierarchy.

Despite seeing an increase in the purchase of extra fuel in some areas to ensure all our tanks /bowsers remain full in preparation for EU Exit, our carbon emissions from operational fuel usage have reduced by 19% (193 tonnes) compared to the same period last year.

Tonnes of carbon dioxide produced

2020 target is 30,876 tonnes

Quarter	Total
2014/15	35,635
2015/16	38,460
2016/17	34,470
2017/18	32,450
2018/19	30,930
Q1 19/20	8,521

Actions

Action(s)	Owner(s)	Deadline(s)
Managers to continue their focus on Travel and Subsistence and the application of the travel hierarchy to support continued reduction in travel emissions.	Executive Directors, Directors and Deputy Directors	Ongoing
Continue rollout of additional charge points to support increasing volume of electric and plug in hybrid vehicles in our fleet.	Deputy Director of Fleet	Ongoing

12. We have a diverse workforce

The proportion of our staff who are from a Black, Asian and minority ethnic background (BAME %)

Q1 Status	Q1 actual	Target	Forecast	Year end target
Red	4.3%	14%	Red	14%

There were 28 new BAME recruits this quarter out of a total of 312 new starters, which represents 9.0% of all external recruits, well above the mean value of 6.2% for the whole period beginning quarter one 2016/17. This, along with the recent declarations campaign, contributed to a net increase in headcount from 431 in quarter four 2018/19 to 455, increasing the proportion of BAME employees in the Environment Agency to 4.3%; the 2016/20 target remains however at 14%.

The strong rise in BAME recruitment this quarter reflects positively on the initiatives underway to move us towards our aspirations. These include promoting more community / university focused outreach work, unconscious bias training for recruiting managers, development programmes and mentoring for BAME staff, reviews of exit interviews, an EDT ‘Race Action Plan’, a refreshed resourcing strategy with all vacancies now placed on the VERCIDA online portal, blind sifting of CVs in recruitment, the “increase the pace on race” events, a more engaged BAME network and more active communication on our ethnic diversity.

BAME staff as % of all staff

2020 target = 14%

Quarter	Total
Q2 2016/17	3.7%
Q3 2016/17	3.7%
Q4 2016/17	3.8%
Q1 2017/18	4.0%
Q2 2017/18	4.0%
Q3 2017/18	3.8%
Q4 2017/18	3.8%
Q1 2018/19	3.9%
Q2 2018/19	4.0%
Q3 2018/19	4.0%
Q4 2018/19	4.1%
Q1 2019/20	4.3%

The proportion of our executive managers who are female %

Q1 Status	Q1 actual	Target	Forecast	Year end target
Red	41%	50%	Red	50%

The percentage of female Executive Managers (EMs) is 41.4% (36), which is condiderably higher than the previous quarter four 2018/19 (34.9%), the headcount rising to 36. This reflects strong success for female applicants in recent recruitment to Deputy Director roles and compares to a target of 50%. The equivalent figure for the UK Civil Service is 44.6%, which has increased from 38.7% in 2016. The percentage of female Grade 7 employees has fallen slightly to 33% (155), resulting directly from promotions to EM level; this changed little over the last six quarters. This compares to a target of 50% and an equivalent Civil Service Grade 6 figure of 44%.

Proportion of Executive Managers (EMs) who are female

2020 target = 50%

Quarter	Total
Q2 2016/17	36%
Q3 2016/17	34%
Q4 2016/17	37%
Q1 2017/18	38%
Q2 2017/18	37%
Q3 2017/18	35%
Q4 2017/18	34%
Q1 2018/19	34%
Q2 2018/19	34%
Q3 2018/19	34%
Q4 2018/19	35%
Q1 2019/20	41%

Actions

Action(s)	Owner(s)	Deadline(s)
Unconscious bias training for interview	Exec. Director FCRM	Ongoing
Development programmes and coaching for BAME staff	Legal Services	Ongoing
Development programmes and coaching for female staff	Legal Services	Ongoing
Active support for Brunel and associated engagement initiatives	All Executive Directors	Ongoing

13. We have the lowest possible lost time incident (LTI) frequency rate

Q1 Status	Q1 actual	Ceiling rate	Forecast	Year end target
Green	0.11	0.11	Green	0.11

Lost Time Incident Frequency Rate (LTIFR) is a universally accepted lagging indicator of health and safety performance. We define lost time incidents as work related injuries resulting in a day or more lost time. By using such a conservative definition, plus a very low ceiling of 0.11 injuries per 100,000 hours worked, this creates a very challenging aspiration for our overall Health Safety and Wellbeing (HSW) performance.

The fact that we are usually close to this ceiling indicates that all the steps we have been undertaking to manage and further improve our HSW are delivering results in terms of reduced numbers of injuries to our people. In quarter one our rate has reduced to 0.11 which represents a significant improvement on the previous year. These HSW improvements most recently include improvements in Field Operations teams specifically by refining the training, planning and managing of construction work. We have also reviewed incident response; manual handling training; and emphasis on near miss reporting and active monitoring, amongst many other things. We also continue to improve our processes for learning from LTIs and Safety Critical Incidents (SCIs), including a recently extending the range of incidents that our trained reviewers investigate.

Lost time incident frequency rate

12 month rolling average

Quarter	Number
July 2018	0.18
August 2018	0.17
September 2018	0.16
October 2018	0.16
November 2018	0.13
December 2018	0.13
January 2019	0.14
February 2019	0.13
March 2019	0.13
April 2019	0.12
May 2019	0.13
June 2019	0.11

Number of LTIs

Quarter	Number
Q1 2016/17	4
Q2 2016/17	6
Q3 2016/17	5
Q4 2016/17	4
Q1 2017/18	7
Q2 2017/18	6
Q3 2017/18	13
Q4 2017/18	6
Q1 2018/19	6
Q2 2018/19	5
Q3 2018/19	6
Q4 2018/19	6
Q1 2019/20	5

Actions

Action(s)	Owner(s)	Deadline(s)
Implement the Health, Safety and Wellbeing plan for 2019/20	Executive Director of Operations	Q4 19/20