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Guidance

Electronic travel authorisation: caseworker guidance

Staff guidance on how to consider applications for an electronic travel authorisation (ETA).

Updates to this page

From:
Home Office
Published:
22 September 2023
Last updated:
3 August 2026
Show all updates

  1. Updated the rollout section to reflect the expansion of ETAs to European nationals.

  2. Updated to reflect the Part Suitability changes in the Immigration Rules.

  3. Updated the ETA rollout section to reflect the expansion of ETAs to European nationals.

  4. Updated the contacts and the who does not need an ETA sections.

  5. Updated guidance with details of the next nationalities that will require an ETA for travel to the UK and 2 additional suitability grounds.

  6. Updated details of the staged rollout, and added a definition of an overstay.

  7. Updated references to suitability guidance.

  8. Guidance updated with the following changes: updated references to suitability guidance and details that an ETA application cannot be varied.

  9. First published.

Documents

Electronic travel authorisation: caseworker guidance (accessible)

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Electronic travel authorisation: caseworker guidance

PDF, 310 KB, 23 pages

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Details

This guidance is for decision makers who are responsible for considering applications for an ETA, where either:

  • the applicant’s identity cannot be established automatically
  • the applicant may be unsuitable for an ETA

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