Independent report

The cost benefit of using eCall

A report to inform the Department of Transport of the costs and benefits of introducing eCall, an in-vehicle safety system which alerts emergency services to accidents.


eCall UK 2013 review and appraisal: final report

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This report is intended to provide an evidence base to inform Department for Transport of the expected costs and benefits of introducing eCall within the UK.

eCall is an in-vehicle safety device which manually or automatically generates a phone call in the event of an accident. It establishes a voice link to a public safety answering point (PSAP) and transmits data that specifies the vehicle details and location. This potentially reduces the emergency services’ response time, which should improve injury outcomes for casualties.

Published 19 March 2015