Guidance

Earning Inclusive Transport accreditation: a guide for transport operators

Guidelines for transport operators applying for one of the 3 Inclusive Transport Leaders Scheme accreditations.

Documents

An introduction to the Inclusive Transport Leaders Scheme: promotional leaflet

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Details

These documents set out the criteria for transport operators to achieve Inclusive Transport Leaders Scheme (ITLS) accreditation as Inclusive Transport Committed, Inclusive Transport Operator or Inclusive Transport Leader. This criteria can be used by transport operators as a framework to make services more accessible for all, and to identify further improvements as they progress through their accreditation journey.

We have also published guidance on consulting with disabled people for ITLS accreditation, the ITLS accreditation terms, conditions and eligibility guidance, and a promotional leaflet for operators.

Published 24 February 2020
Last updated 23 March 2020 + show all updates
  1. Updates made to information in the 'Inclusive Transport Leaders Scheme terms, conditions and eligibility criteria' about the length of time for which the Inclusive Transport Leaders Scheme will be considered a pilot project.

  2. Terms and conditions updated to include eligibility criteria guidance.

  3. First published.