Lessons learned from the procurement of a framework contract for computer-based testing for government.
In September 2012, the Government Procurement Service an executive agency of the Cabinet Office and the then Driving Standards Agency an executive agency of the Department for Transport, jointly ran a competition to appoint a supplier for a framework contract to provide computer-based testing for government. The competition concluded in early 2013 and a call-off contract for the driving theory test has been awarded under this framework.
The decision to award the framework agreement was subject to a legal challenge from a bidder, a central, welcome principle of public procurement arrangements. However, in this case the dispute was resolved by agreement.
As a result of the challenge, and as a matter of good practice, the Department for Transport has conducted a lessons learned exercise with a view to sharing good practice more widely.