Corporate report

DVSA theory test competition: lessons learned

This publication was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Lessons learned from the procurement of a framework contract for computer-based testing for government.

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In September 2012, the Government Procurement Service an executive agency of the Cabinet Office and the then Driving Standards Agency an executive agency of the Department for Transport, jointly ran a competition to appoint a supplier for a framework contract to provide computer-based testing for government. The competition concluded in early 2013 and a call-off contract for the driving theory test has been awarded under this framework.

The decision to award the framework agreement was subject to a legal challenge from a bidder, a central, welcome principle of public procurement arrangements. However, in this case the dispute was resolved by agreement.

As a result of the challenge, and as a matter of good practice, the Department for Transport has conducted a lessons learned exercise with a view to sharing good practice more widely.