Research and analysis

DVLA reception survey

Research for how many members of the public visit DVLA when they could use an online channel.

From:
Driver and Vehicle Licensing Agency
Published
26 August 2015

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Documents

Research at DVLA reception survey

PDF, 148 KB, 1 page

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Details

DVLA asked customers using reception facilities if they were aware that some transactions could be completed online and why they chose to visit.

Published 26 August 2015