Corporate report

DVLA annual report and accounts 2025 to 2026

This explains the Driver and Vehicle Licensing Agency's performance, achievements and financial statements for the financial year 1 April 2025 to 31 March 2026.

• From: Driver and Vehicle Licensing Agency
• Published: 14 July 2026

Documents

DVLA annual report and accounts 2025 to 2026

Ref: ISBN 978-1-5286-6465-3, HC 502

PDF, 9.49 MB, 148 pages

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Details

The following includes some of DVLA’s achievements for 2025 to 2026 included in this year’s report. We:

• dealt with more than 100 million individual customer transactions, with more than 85% of this year’s transactions processed through our digital channels

• processed more than 6 billion digital interactions

• collected more than £9.03 billion in Vehicle Excise Duty (VED)

• raised more than £301 million in gross revenue through the sale of personalised registrations and cherished transfers

• issued 12.3 million driving licences and 18.5 million V5Cs

• made 751,058 medical licensing decisions

• have had over 9.4 million customers sign up for a Driver and vehicles account

• answered 13.4 million queries through our Contact Centre

• retained our Customer Service Excellence standard for the 18th consecutive year

• recycled 82% of our waste, with less than 1% sent to landfill

• raised £30,616 for the Motor Neurone Disease Association

Published 14 July 2026