If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
The report covers the April 2008 to March 2009 period. It sets out how the Driving Standards Agency (DSA):
performed against its objectives
made decisions, managed projects and managed risks
managed its finances, including its income and expenditure