Guidance

Digital working in adult social care: What Good Looks Like

Guidance for care providers and local authorities on What Good Looks Like (WGLL) for digital working in adult social care.

• From: Department of Health and Social Care
• Published: 16 May 2023
• Last updated: 17 May 2023
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  1. 17 May 2023

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  2. 16 May 2023

     First published.

Applies to England

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Digital working in adult social care: What Good Looks Like

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People at the Heart of Care set out a 10-year vision to reform adult social care, recognising the transformative role of technology in improving the quality and safety of care.

As part of work to achieve our ambitions for digital transformation, the Department of Health and Social Care, in collaboration with NHS England, has developed guidance on ‘what good looks like’ for social care.

What Good Looks Like (WGLL) for adult social care aims to bring the needs of local authorities and care providers into one coherent piece of guidance to develop understanding of what they need to do to work well digitally.

This guidance builds on the NHS England What Good Looks Like framework, which provides clear guidance across 7 success measures for health and care leaders to digitise, connect and transform services safely and securely.