Guidance

Digital referee: how to examine: caseworker guidance

Tells HM Passport Office staff how to deal with a customer’s digital referee.

From:
HM Passport Office
Published
9 July 2021
Last updated
16 December 2022 — See all updates

This publication was withdrawn on

This guidance is no longer current.

Documents

[Withdrawn] Digital referee: how to examine (accessible)

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[Withdrawn] Digital referee: how to examine

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Details

This guidance tells HM Passport Office staff how to examine digital referees. It includes: * when to examine a digital referee * when not to examine a digital referee

A digital referee is a person who confirms a customer identity for their passport application, using the Digital Customer Service (DCS) channel.

Published 9 July 2021
Last updated 16 December 2022 + show all updates

  1. Updated guidance.

  2. Accessible version added.

  3. First published.

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