Corporate report

DFID customer service lines report 2014

This report shows DFID's progress towards implementing HMG’s December 2013 guidance on customer service lines.



In December 2013 the government published guidance for customer service lines to help departments make decisions about their telephone prefixes.

This report sets out DFID’s progress towards implementing key principles in the December 2013 guidance.

Published 28 November 2014
Last updated 1 December 2014 + show all updates
  1. PDF version of document added
  2. First published.