FOI release

Details of the SIA's mobile, broadband, and IT contracts

Published 12 September 2025

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Request

Please provide the following information.

The SIA’s current mobile, voice and data services

Please provide:

  • the SIA’s total number of active SIMs
  • a description of the SIA’s current tariffs or allowances
  • the name of the SIA’s current service provider(s)

The SIA’s requirements for its next contract

Give details of the:

  • planned budget
  • contract length
  • estimated total number of SIMs (voice and data; data only)
  • distribution of SIMs across networks (for example: 50 on Vodafone, 100 on EE)
  • required UK tariffs or allowances and both EU and rest of world roaming bundles
  • total number of mobile device management licences
  • total number of mobile lifecycle management subscriptions
  • total number and types of Microsoft 365 licences
  • total fund for mobile devices

Managed IT services

Please answer the following questions:

  • are all your IT and telecoms services managed in-house or is anything outsourced?
  • if anything is outsourced, who is your service provider?
  • if outsourced, is this contract managed by the same member of staff at the SIA?

Contract review

What is the date of the next review for the mobile, voice and data services contract?

Person(s) responsible

What are the name and contact details of the member of staff responsible for the contract review at the SIA?

Response

The SIA holds some of this information. Our responses are below.

The SIA’s current mobile, voice and data services

  1. The SIA’s total number of active SIMs is: circa 180.
  2. The SIA’s current tariffs or allowances are: unlimited data and minutes shared data allowance aggregated 3 gigabites per user average.
  3. The SIA’s current service providers are: EE, O2, and Vodafone.

The SIA’s requirements for its next contract

The SIA is currently in contract and no business planning activities for its next contract are currently underway.

Managed IT services

Some of our IT services are managed in-house while some are managed by our technology partner, Version 1. The contract is not managed by the same member of staff at the SIA. Our telecoms remote worker broadband is provided by BT.

Contract review

We plan to review our contract 6 months before it expires. The contract expires on 31 May 2026.

Person(s) responsible

There is no single individual responsible for this contract. You can contact the relevant team at procurement@sia.gov.uk.

[Ref: FOI 0564]

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