Corporate report

Ministry of Justice customer service lines report 2014

This report shows Ministry of Justice's (MOJ's) progress towards implementing the government's December 2013 guidance on customer service lines.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


Customer service lines report 2014

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In December 2013 the government published guidance to help departments make decisions about their telephone prefixes. This report sets out MOJ’s progress towards implementing key principles in that guidance.

Published 28 November 2014