Contact Food Standards Agency
Published 1 July 2018
Applies to England, Northern Ireland and Wales
© Crown copyright 2018
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1. Popular services and pages
1.1 Starting a new food business
Read our advice on requirements for starting a new food business. For further details contact your local authority food safety team.
1.2 Reporting a food problem
Find out how to report a food problem, including food poisoning.
1.3 Food hygiene ratings
If you have a query relating to a food hygiene rating, contact your local authority food safety team.
2. Get in touch
We welcome correspondence in English and Welsh.
2.1 General enquiries
Helpline: 0330 332 7149
Open 9.00 until 17.00, Monday to Friday
Submit an online enquiry(Opens in a new window)
Food Standards Scotland (FSS) is the public sector food body for Scotland.
Contact Food Standards Scotland(Opens in a new window)
2.2 Food Crime Confidential
2.3 Press and media
Email: fsa.communications@food.gov.uk
Phone: 020 7276 8888
Out of hours urgent media enquiries only: send a text message to 07507 309 584 (please note you cannot call this number).
In the text message please provide: your phone number, name, organisation, summary of your request.
3. Our offices
3.1 Correspondence address
Foss House
Kings Pool
1-2 Peasholme Green
York YO1 7PR
York office location on map(Opens in a new window)
3.2 London
11th Floor, 64 Victoria Street
London SW1E 6QP
London office location on map(Opens in a new window)
3.3 Wales
4th Floor, Welsh Government Building
Cathays Park
Cardiff CF10 3NQ
Cardiff office location on map(Opens in a new window)
3.4 Northern Ireland
10c Clarendon Road
Belfast BT1 3BG
Belfast office location on map