Contact Food Standards Agency
Updated 14 July 2026
Applies to England, Northern Ireland and Wales
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1. Popular services and pages
1.1 Starting a new food business
Read our advice on requirements for starting a new food business. For further details contact your local authority food safety team.
1.2 Reporting a food problem
Find out how to report a food problem, including food poisoning.
1.3 Food hygiene ratings
If you have a query relating to a food hygiene rating, contact your local authority food safety team.
2. Get in touch
We welcome correspondence in English and Welsh.
2.1 General enquiries
Helpline: 0330 332 7149
Open 9.00 until 17.00, Monday to Friday
Food Standards Scotland (FSS) is the public sector food body for Scotland.
Contact Food Standards Scotland.
2.2 Food Crime Confidential
2.3 Press and media
Email: pressoffice@food.gov.uk
Phone: 020 7276 8888
Out of hours urgent media enquiries only: send a text message to 07507 309 584 (please note you cannot call this number).
In the text message please provide: your phone number, name, organisation, summary of your request.
3. Our offices
3.1 York (correspondence address)
Foss House
Kings Pool
1-2 Peasholme Green
York YO1 7PR
York office location on map
3.2 London
This office does not accept post, parcels or deliveries. Instead, send to our York office.
11th Floor, 64 Victoria Street
London SW1E 6QP
London office location on map
3.3 Wales
4th Floor, Welsh Government Building
Cathays Park
Cardiff CF10 3NQ
Cardiff office location on map
3.4 Northern Ireland
10c Clarendon Road
Belfast BT1 3BG
Belfast office location on map