Research and analysis

Consumer regulation review 2015 to 2016

The report sets out the social housing regulator’s approach to consumer regulation and includes case studies and lessons learned.

Document

Consumer regulation review 2015 to 2016

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Details

The Homes and Communities Agency’s (HCA) consumer regulation review sets out the social housing regulator’s experience of the consumer regulation regime for social housing. The report explains how the HCA has gone about implementing the legislation on consumer regulation.

Published 23 August 2016