Research and analysis

Consumer regulation review 2012 to 2013

The report sets out the social housing regulator’s approach to consumer regulation and includes case studies and lessons learned.

Documents

Consumer regulation review 2012 to 2013

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Details

The Homes and Communities Agency’s (HCA) consumer regulation review sets out the social housing regulator’s experience of the consumer regulation regime for social housing. The report explains how the HCA has gone about implementing the legislation on consumer regulation.

Published 1 November 2013