Research and analysis

Completing the move to Universal Credit: Learning from the Discovery Phase

This document sets out learnings from the initial managed migration Discovery work, for moving remaining benefit and tax credit claimants to Universal Credit.

From:
Department for Work and Pensions
Published
10 January 2023

Applies to England, Scotland and Wales

Documents

Completing the move to Universal Credit: Learning from the Discovery Phase

HTML

Details

About Universal Credit

Find out what to do if you have received a Migration Notice letter.

Find out more about Universal Credit or sign in to your Universal Credit account.

Universal Credit is replacing the following benefits and tax credits:

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • income-based Jobseeker’s Allowance (JSA)
  • income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

In April 2022 DWP published Completing the move to Universal Credit which sets out the strategy for moving remaining benefit and tax credits claimants to Universal Credit.

This document follows on from that strategy and focuses on the first set of ‘Migration Notices’ issued as part of the Discovery work to move existing claimants to Universal Credit. It explains

  • what Discovery is
  • the process the department is using for moving people to Universal Credit
  • what we have learned so far on a range of areas
Published 10 January 2023