Making a complaint about an Education Funding Agency funded institution

How to make a complaint to the Education Funding Agency about an institution we fund.


Flow chart: complaints about post-16 EFA-funded institutions

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This publication gives information about how to complain about post-16 institutions funded by Education Funding Agency (EFA). It covers complaints about

  • sixth-form colleges
  • commercial and charitable training providers where the complaint relates to EFA funded provision for students aged 16 to 18 and up to 25 who are subject to a learning disability assessment

For other complaints about

Published 27 August 2014
Last updated 1 September 2015 + show all updates
  1. The complaints procedure has been updated
  2. First published.