How to make a complaint to the Education Funding Agency about an institution we fund.
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This publication gives information about how to complain about post-16 institutions funded by Education Funding Agency (EFA). It covers complaints about
- sixth-form colleges
- commercial and charitable training providers where the complaint relates to EFA funded provision for students aged 16 to 18 and up to 25 who are subject to a learning disability assessment
For other complaints about
- academies and free schools, please see the guidance about making a complaint about an academy or free school
- general further education colleges, commercial and charitable training providers where the complaint relates to Skills Funding Agency provision for post-19 students, and apprenticeship programmes, please contact the Skills Funding Agency
- schools (including non-maintained special schools), please see the guidance about making a complaint about a school