Guidance

Complaints about post 16 education and training provision funded by ESFA

How the Education and Skills Funding Agency (ESFA) handles complaints about post 16 education and training provision

Documents

Details

This guide provides advice for people who wish to raise concerns about post 16 education and training provision funded by ESFA. It sets out the responsibilities of institutions and the role of ESFA in handling complaints.

Published 22 November 2018