Guidance

Complain about the Office of the Immigration Services Commissioner

Form and guidance for submitting a complaint about the Office of the Immigration Services Commissioner (OISC).

Documents

Complain about the OISC - Complaint Form (2018)

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@oisc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Complain about the OISC - procedure

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email info@oisc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This form can be used to submit a complaint about the OISC or its staff. The guidance explains the procedure in more detail and looks at:

  • the scope of the complaints procedure
  • informal and formal resolution
  • timescales
  • recording formal complaints
Published 16 April 2013
Last updated 21 January 2016 + show all updates
  1. New complaints procedure published
  2. First published.