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A complaint against the Insolvency Service requested a copy of the Enforcement Investigation Guide (EIG) from the Insolvency Service. The Commissioner’s decision is that the Insolvency Service has not successfully engaged section 22 of the Act in relation to the EIG. The Commissioner requires the Insolvency Service to disclose the EIG to ensure compliance with the legislation. This decision was appealed with the Information Tribunal, see decision 19/12/2012.
Complaints made against The Insolvency Service for possible breaches of the Freedom of Information Act are reviewed by the Information Commissioner’s Office (ICO). The ICO investigate the complaint and issue a decision notice containing the Information Commissioner’s view on whether the complaint is merited. This decision notice may contain instructions which The Insolvency Service must follow.