If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
From 1 April 2014, the Competition and Markets Authority (CMA) took over certain consumer functions of the Office of Fair Trading (OFT).
This report sets out how we’re working to make sure that we don’t impose unnecessary burdens on businesses while we’re performing these functions.