Guidance

Communicating with the public: the ten step cycle

A clear and comprehensive set of directions for establishing local warning and informing arrangements based on the Community Risk Register.

Document

Communicating with the Public - The Ten Step Cycle

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Details

The following Ten Step Cycle has been designed by practitioners, for practitioners to help your Local Resilience Forums implement the Communicating with the Public duty, as laid down in the Civil Contingencies Act (2004).
 
The guidance provides a clear and comprehensive set of directions for establishing local warning and informing arrangements based on the Community Risk Register. It focuses on key activities for the work, including establishing a public advice and warning sub-group, selection of lead responders, audience identification, stakeholder consultation, exercising, and review. Each activity is explained and, where appropriate, examples of how an LRF have undertaken it are given.

Published 8 February 2011