Research and analysis

Civil Service Quarterly: Issue 1

First issue of Civil Service Quarterly, providing a snapshot of the work done by UK civil servants.


Civil Service Quarterly edition 1: July 2013

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The first issue of Civil Service Quarterly includes articles on:

  • design techniques used in GOV.UK
  • world-leading diplomacy at the UN
  • innovation in policy making in the Department for Education and a customer service culture at Her Majesty’s Revenue and Customs
  • data sharing between the Department for Work and Pensions and the Ministry of Justice to improve offenders’ lives
  • reflections from the Behavioural Insights Team in Cabinet Office on how ‘nudges’ can be used to promote charitable giving
  • work on reducing the risks of disasters from the Government Office for Science
  • economic insight from the Treasury
Published 16 July 2013