Transparency data

Civil Service People Survey: 2020 results

The results of the 2020 People Survey, which looks at civil servants' attitudes to and experience of working in government departments.

Documents

Civil Service People Survey 2020: Technical Guide

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Civil Service People Survey 2020: Results by ethnicity

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Details

The 2020 People Survey was the twelfth annual survey of our employees’ attitudes and experiences of working in the Civil Service.

319,935 civil servants responded, across 106 Civil Service organisations.

This is equivalent to an overall response rate for the Civil Service of 66%.

The benchmark Employee Engagement Index and all nine theme scores have improved since 2019, and are at their highest ever levels since the People Survey began in 2009.

Published 7 May 2021
Last updated 1 June 2022 + show all updates
  1. The first publication of the demographic files have been replaced with updated versions. These versions corrects the order of the bullying, harassment and discrimination multi-choice questions so they are adjacent and in numerical order. We have also introduced full question text in column headers instead of just the question code.

  2. Added Civil Service People Survey: 2020 results by all demographic groups, ethnicity, gender, health status and sexual orientation.

  3. First published.