Guidance

Civil Legal Advice contract 2018: Discrimination

Contract documents for the draft CLA 2018 Discrimination contract.

Documents

Civil Legal Aid 2018 Discrimination: Contract for Signature

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Civil Legal Aid 2018 Discrimination: Contract Standard Terms

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Annex 1: Civil Legal Aid 2018 Discrimination, Contract Specification

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Annex 2: Civil Legal Advice 2018 Discrimination, cases, fixed fees and hourly rates

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Annex 3: Civil legal Advice 2018 Discrimination, payments, disbursement and claims

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Annex 4: Civil Legal Advice 2018 Discrimination contract, IT requirements, CMS and business continuity

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Annex 5: Civil Legal Advice 2018 Discrimination contract, key performance indicators

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Annex 6: Civil Legal Advice 2018 Discrimination contract, Complaints

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Annex 7: Civil Legal Advice 2018 Discrimination, Unreasonable behaviour

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Supervisor self-declaration form: Discrimination 2018

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Civil supervisor requirements guidance

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Details

The Civil Legal Advice 2018 Discrimination Contract covers remote advice in the categories of Discrimination only.

The Civil Legal Advice 2018 Discrimination Contract consists of the:

  • Standard terms
  • Specification
  • Contract for Signature
  • Further documents

Standard terms

The Standard Terms govern the commercial relationship between the Legal Aid Agency (LAA) and provider.

Specification

This sets out the rules for providing and being paid for CLA Discrimination contract work. It’s divided into the provisions of general application (sections 1 to 8) and category specific rules for the category of law (sections 9). Separate provisions apply to controlled work (sections 5 and 6) and licensed work (sections 7 and 8).

Draft sample contract for signature

The contract for signature gives effect to the CLA 2018 Discrimination contract as a whole. Use the sample contract for signature for illustration as they vary between providers.

Key Performance Indicators (KPIs)

LAA sets out contractually enforceable measures (KPIs) by which we monitor performance. The document explains the consequences of breaching KPIs. ###Other contract annexes

Cases, fixed fees and hourly rates Sets out the fixed fees and hourly rate paid for controlled work in accordance with the provider’s tender bid under the Civil Legal Advice 2018 Contract.
Payments, disbursements claims Explains how the provider will invoice and be paid for controlled work under the Civil Legal Advice 2018 Contract.
Information Technology (IT) Outlines requirements for IT resources the provider must cover, including data security requirements and business continuity.
Complaints Contains obligations to provide complaints policy and procedures for clients to use.
Unreasonable behaviour Explains our requirements for handling unreasonable client behaviour.

Further documents

You can also use the following:

Published 2 May 2018
Last updated 15 May 2018 + show all updates
  1. Civil supervisor requirements guidance published.
  2. First published.