Guidance

CERS satisfaction survey report

A satisfaction survey designed to garner feedback about the Consolidated European Reporting System (CERS) and its processes.

• From: Maritime and Coastguard Agency
• Published: 5 June 2018
• Last updated: 22 July 2025 — See all updates

Documents

CERS survey report 2018

PDF, 107 KB, 4 pages

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CERS survey report 2025

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Details

In April 2018, the Maritime and Coastguard Agency issued a satisfaction survey designed to garner feedback about the Consolidated European Reporting System (CERS) and its associated processes. The 2018 report looks at the responses received from that survey and offers some solutions and suggestions based on the industry feedback.

In May 2025, the Maritime and Coastguard Agency issued a follow-up survey, to again receive feedback about CERS, in light of the improvements to the system and processes in the intervening seven years. The 2025 report looks at the responses received and similarly contains an overview of the responses received, offering solutions where appropriate.

Published 5 June 2018

Last updated 22 July 2025 + show all updates

1. 22 July 2025

   2025 CERS survey report added and wording amended.

2. 5 June 2018

   First published.