Research and analysis

Business Records Checks and attitudes towards record keeping

Qualitative research into Business Records Checks and attitudes towards record keeping to understand how HM Revenue and Customs can support businesses.

From:
HM Revenue & Customs
Published
8 September 2014

Documents

Business Records Checks and attitudes towards record keeping

Ref: HMRC research report 334

PDF, 784 KB, 48 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

HM Revenue and Customs (HMRC) carry out checks on how businesses keep their records. For small and medium-sized enterprises (SMEs) this is known as the Business Record Checks (BRC) programme. This programme broadly aims to support SMEs before they have filed their tax return to ensure they get it right first time.

HMRC commissioned TNS BMRB to undertake research with customers that had experienced the BRC process. This research aimed to understand how HMRC can support businesses to provide accurate records, drawing on customer experiences from the BRC process and better understanding of current practices.

Published 8 September 2014