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Guidance

Budgeting Loans: how to ask for a further, independent review

How to ask for a further, independent review of a Budgeting Loan decision if you’re still unhappy after Jobcentre Plus have reviewed it.

Updates to this page

From:
Independent Case Examiner
Published:
1 October 2013
Last updated:
13 November 2015
Show all updates

  1. Changed the number of working days it should take ICE to make a decision from 21 to 15.

  2. First published.

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Budgeting Loans: how to ask the Independent Case Examiner for a further review

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If you’re unhappy with a Budgeting Loan decision, you can ask Jobcentre Plus to review it.

If you still think the decision is wrong after the Jobcentre Plus review, you can ask the office of the Independent Case Examiner (ICE) for a further review. You need to do this within 28 days of the date of the Jobcentre Plus review.

Find out how to ask ICE for help if you have difficulties dealing with us because of a disability or health condition.

To apply for a Budgeting Loan go to www.gov.uk/budgeting-loans.

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