Budgeting Loans: how to ask for a further, independent review

How to ask for a further, independent review of a Budgeting Loan decision if you’re still unhappy after Jobcentre Plus have reviewed it.



If you’re unhappy with a Budgeting Loan decision, you can ask Jobcentre Plus to review it.

If you still think the decision is wrong after the Jobcentre Plus review, you can ask the office of the Independent Case Examiner (ICE) for a further review. You need to do this within 28 days of the date of the Jobcentre Plus review.

To apply for a Budgeting Loan go to

Published 1 October 2013
Last updated 13 November 2015 + show all updates
  1. Changed the number of working days it should take ICE to make a decision from 21 to 15.

  2. First published.