Guidance

Benefit cap: actions taken by local authorities and DWP staff

Local authorities and DWP staff share actions they have taken to support claimaints that are affected by the benefit cap changes.

Documents

Benefit cap leaflet - Cornwall Council

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Benefit cap communication plan - Cornwall Council

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Benefit cap letter - Oxford City Council

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Details

On 7 November 2016, changes to the benefit cap will take place. Local authorities and DWP staff in Jobcentre Plus offices must work together to fully support the claimants affected.

This document outlines ways in which organisations have already joined together to form partnerships and put actions into place. Each action can be implemented by other local authorities and Jobcentres. For more details, contact the relevant local authority or Jobcentre Plus.

Published 1 November 2016