If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This advice note is written for residents and building owners of residential buildings with multiple dwellings (i.e. blocks of flats), although the principles may also apply to other building types.