Transparency data

Back office benchmark information 2009/10

This report provides the detailed data and analysis arising from the second annual back office benchmarking survey.

Documents

Back Office Benchmarking Analysis (PDF)

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Benchmarking data (XLS)

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Detail

This report provides the detailed data and the analysis arising from the second annual Back Office Benchmarking survey, commissioned in April 2010 and considering the Financial Year from April 2009 to March 2010. The data provided has been gathered as management information, to be used internally in support of improvement planning and activities. This data is not a National Statistic or an Official Statistic and therefore does not necessarily comply with the Code of Practice for Official Statistics.